Best Practices for Handling Deceased Records

November 2, 2015
Illustration showing a stamped notification reading Deceased with an arrow and Returned to Sender, highlighting best practices for managing deceased records.
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Should you continue to mail to previous contributors who’ve been flagged as deceased? The answer to this question is more complex than you might think It is very important to be sensitive to the wishes of the grieving family members. If a family member has contacted your company to ask that no further mail be[...]
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Should you use PCOA to clean your direct mail list?

October 19, 2015
PCOA
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The U.S. is a very transient country. With over 11% of all Americans moving in a typical year, keeping your direct mail list up-to-date is an ongoing challenge. If you’re regularly mailing solicitations, newsletters or other pieces to a large list, you are undoubtedly already running your list through the USPS’s National Change of Address[...]
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